What VOIP provider is reliable and works with Faxes?

Question

I initially used Sun Rocket and was fairly pleased with them until they went belly up. I was able to send fax's out, but not receive them. After they went out of business I switched to VOIP.com but haven't been really happy. They are OK, but not as good as Sun Rocket was. Fax is out of the question and VMWI hardly works on the phone when there is a message. I have been doing some searching on the internet and get really mixed reviews; some people hate Vonage - other love them. I have been considering Vonage, VOIP Your Life; Voice Pulse or ATT's Call Vantage. Does anyone have a strong recommendation?

Answer 1

A lot of factors can affect the ability to send/receive Fax over VoIP lines. One requirement that must be met is that the service provider must support G.711a/u codec and it must be enabled on your VoIP ATA device (this allows Fax pass through functionality). If you find G.711 codec still not working for you, try using an ATA with T.38 protocol support(specifically for FAX). For example, the Linksys Sipura 2102 ATA VoIP adapter supports the T.38 Fax protocol.



I have VoIP home phone service with InPhonex and CallCentric.

InPhonex claims that if you use G.711 codec, Fax will "usually" work over their service. InPhonex also sells the Linksys SPA-2102 adaptor, optionally (or, BYOD - bring your own device).



CallCentric states that Fax will work over their service and is "free" if you have purchased a DID (direct inbound dialing number) number with them (as low as $1.95/month). As well, with CallCentric you can set your Faxes to be stored online and faxed to your email account - free. CallCentric is BYOD only. I use Linksys PAP2T with InPhonex on one line and CallCentric on the other line. (I am not using Fax, though.)

I have links to these services in my personal web site called "CQ VoIP Call" (link is in my profile).

Answer 2

None of the VoIP providers are 100% reliable, but you can try this!! Some of the best fax machines for VoIP are the free-standing old fashioned ones, set up your fax with the overseas mode.....then change the baud rate to 9600....if all esle fails feed just one page at the time....! I use Packet8 and never had a problem....I know they took over many old customers from Sunrocket....



I also have an account with the "free"....www.Efax.com...all my incoming faxes going there, via my email, but for outgoing you will need a flatbed all-in-one printer!!! Packet8 has a dedicate fax-line too, but it has a monthly fee just like Vonage!!

Answer 3

Maybe u should try out the Cordia VOIP Magellan plan at http://www.magnumbers.com/ . Cordia VOIP Magellan plan enable callers to dial the Magellan number that they provided to u and reach u on the landline or mobile phone wherever you are in the world with their local rates.



Or u can try out Cordia VOIP other plans at https://www.cordiaip.com/



They are running a promotion right now where u can enjoy the first month free for all Cordia VOIP plans. The promotion code is AGLEEX182X. But if u forgot to enter this code, u will not enjoy the first month free.



Cordia Ranks 3rd among Top VoIP Providers by Recent Consumer Survey VoIPReview.org Ranks 163 Providers on User Feedback.

Answer 4

Callcentric Send Fax